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"How FANTASTIC!! I just read it cover to cover and it's GREAT"
If you're more of a Do It Yourselfer, Ceri Ruenheck the President of IT'S YOUR CALL has written an e-book that answers the questions she's asked most.

Cold Calling for the Clueless is a guide to help the non-sales entreprenur set up a telemarketing process.
"Useful tips that I can use today"
So if you want to take a more proactive approach to marketing your business, and you have the time but don't have a clue, check out: Cold Calling for the Clueless